Questions about how Bitcoin or other cryptocurrencies work.
How to purchase Bitcoins with your credit card or bank account outside of the BillCryptoPay site - there are many exchanges and methods available for this and we are unable to recommend particular ones.
Problems with 3rd party services/merchants.
Refunds for completed transactions - all transactions are final and cannot be refunded.
How to buy/sell coins outside of the BillCryptoPay site.
Account Deletions - BillCryptoPay accounts cannot be deleted, however you can discontinue using them at any time with no notice to us.
What you get when asking your question?
Less than 24-hour response to your question.
Thoroughness and expertise of a Certified Specialist®
